Zarin Tasnim Maisha

Zarin Tasnim Maisha

Psychology Graduate

Customer Service Executive

Mutual Trust Bank PLC

Biography

I am a Recent Psychology Graduate with a keen interest in understanding the complexities of human behavior and thought processes. I hold a Bachelor of Science in Psychology from National University (Chittagong College), where I built a strong foundation in psychological theories. My academic journey, combined with hands-on experience as a Trainee Psychologist at Chattogram Ma O Shishu Hospital in Child Development Center, has enriched my understanding of mental health dynamics and counseling.

Download my Curriculum Vitae (CV)

Interests
  • Counseling Psychology
  • Child Psychology
  • Clinical Psychology
  • Neurodevelopmental and Psychological Disorders
  • Psychological Research
Education
  • BSc in Psychology, 2022

    National University Bangladesh

Skills

Psychological Counseling

Experience in providing therapeutic support and guidance to individuals and groups.

Psychological Assessment

Proficient in administering and interpreting various psychological assessments to evaluate mental health conditions.

People Management

Strong leadership and interpersonal skills with a proven ability to motivate, mentor, and guide teams.

Observant

Highly attentive to detail and able to quickly identify patterns and nuances in behavior and communication.

Child Psychology

Specialized knowledge and experience in understanding and addressing the unique mental health needs of children.

Psychological Intervention

Skilled in implementing evidence-based interventions to address a range of mental health concerns.

Experience

 
 
 
 
 
Mutual Trust Bank PLC
Customer Service Executive (Collection Department)
Apr 2025 – Present Chattogram, Bangladesh

Responsibilities:

  • Conduct proactive communication with clients to ensure prompt recovery of clients dues.
  • Communicate repayment options clearly while adhering to regulatory and compliance standards.
  • Maintain professional correspondence and coordinate with internal departments for effective resolution.
 
 
 
 
 
Chattogram Ma O Shishu Hospital
Trainee Psychologist (Specializing in Autism and Child Development)
Aug 2024 – Feb 2025 Chattogram, Bangladesh

Responsibilities:

  • Conduct developmental screenings, observe child behaviour, and assist in personalized therapy plans.
  • Collaborate with multidisciplinary teams to provide holistic care.
  • Provide counseling and guidance to parents, helping them understand and address their child’sdevelopmental needs effectively.

Trainings & Courses

Basic Counselling Skills
BONDHU, a mental health organization, held a two-month training program conducted by four professional psychologist. We have learned core counselling skills, including communication, ethics, assessment, intervention, and specialized knowledge in areas like psychosis, suicide prevention, and addiction.
Basic Counselling Skills

Teamwork & Leadership

 
 
 
 
 
Aachol Foundation
Co-lead of Operation Team
Feb 2024 – Present Bangladesh

Responsibilities:

  • Communicate effectively with diverse groups, maintaining punctuality and dedication to support the operations team. Manage teams with strong communication skills and responsible behavior.
  • Demonstrate leadership skills, public communication, and empathetic behavior while workingunder pressure. Excel in teamwork, critical thinking, and problem-solving capabilities.
  • Regularly attend meetings, adhere to organizational rules, and take responsibility during emergencies.Passionate about mental health and willing to volunteer.
 
 
 
 
 
Sunshine: Space for Mental Health
Human Resource Lead
Sunshine: Space for Mental Health
Apr 2021 – Mar 2024 Bangladesh

Responsibilities:

  • Joined as a volunteer, and progressed to HR Head over three years, demonstrating patience, punctuality, empathy, and strong skill set.
  • Gained extensive knowledge and experience in leadership qualities while serving the organization.
  • Played a key role in enhancing HR practices, contributing to the overall growth and success of the organization.

📃 Certificate of Appreciation

 
 
 
 
 
Bondhu
Volunteer
Jul 2023 – Oct 2023 Bangladesh

Responsibilities:

  • Volunteered for 4 months, gaining expertise in organizational skills, psychological career guidance, and marketing policies.
  • Developed communication, human resource management, and technical skills through hands-on experience

📃 Certificate of Appreciation

Community Contributions

 
 
 
 
 
6th Bangladesh Clinical Psychology Conference, 2023
Volunteer
Sep 2023 – Sep 2023 Nabab Nawab Ali Chowdhury Senate Bhaban, University of Dhaka, Bangladesh

6th Bangladesh Clinical Psychology Conference, 2023
Contributed to the success of the conference through team leadership and active participation in various sections. This experience significantly enhanced my knowledge of clinical psychology by providing valuable opportunities to network with renowned psychologists, gain practical insights into the field including ethical considerations, and learn from a range of case studies.

📃 Certificate of Voluntary Contribution

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